The State has activated its resource line to help residents 75 and older register for an appointment at a State Covid-19 mass vaccination site. Individuals 75 and older without access to the internet or who are unable to schedule their appointment online can call toll free 2-1-1 or (877) 211-6277 for assistance.
This Massachusetts Vaccine Scheduling Resource Line is available in English and Spanish and will have translators available to support residents in approximately 100 additional languages. Individuals ages 75 and older will be able to speak to a representative live on the phone to assist them with an appointment through the state’s online system. These representatives have the same access to appointments as on the public website; it will not give individuals access to additional appointments.
If no appointments are available, callers will have the option to be placed on a call back list for the mass vaccination sites. The caller will receive a call back when an appointment becomes available for them at a mass vaccination site, and the list will be called on a first-come, first-served basis.
The Massachusetts Vaccine Scheduling Resource Line is currently only for individuals ages 75 and older who cannot use or have difficulty accessing the internet and therefore are unable to schedule an appointment through the online platforms. The Massachusetts Vaccine Scheduling Resource Line is only able to support individuals with scheduling an appointment and representatives are not able to answer general questions about COVID-19 or provide individual health care advice.
For individuals who have access to a computer and are able to use the internet, the quickest and easiest way to schedule a vaccine appointment at a mass vaccination site or to check availability is to use the State’s online system at mass.gov/covidvaccine.
Please note that the Massachusetts Vaccine Scheduling Resource Line is not for Auburn residents seeking help to be placed on the Town of Auburn Covid-19 Vaccine Notification List. Residents who want to be notified if and when the Auburn Board of Health has vaccine supply to operate a clinic can sign-up for notification directly by visiting the Town of Auburn website’s home page at www.auburnguide.com and clicking on the link to the Covid-19 Vaccination Notification Form. For those residents who have no access to a computer or the internet, please call either the Senior Center at 508-832-7799 or our hotline, 508-832-CARE (2273) and our employees will take the required information and put you onto theCovid-19 Vaccine Notification List.
The Town of Auburn and its Board of Health will operate vaccine clinics as supply becomes available. We will contact those on the Covid-19 Notification List as vaccine supply is available and residents are eligible. While our goal is to vaccinate everyone who is eligible, in the meantime, we strongly encourage eligible residents to get the vaccine if it becomes available at other vaccination sites including the State’s mass vaccination sites. If you do get a vaccine at another site and you are on the Town’s Vaccine Notification Form, we kindly ask that you call either the Senior Center at 508-832-7799 or our hotline, 508-832-CARE (2273) to remove your name from our list.