Fuel Assistance, or the Low Income Home Energy Assistance Program (LIHEAP), is a federal program that helps low income households address energy costs. The program is administered in Massachusetts by a network of 22 community-based organizations, including 20 Community Action Agencies (CAAs), the City of Cambridge, and the New England Farm Workers Council. Together, up to 160,000 households each year are served and more than 24,000 with energy efficiency programs.

Fuel Assistance Awareness Billboard
The program is crucial not only to help pay for the rising cost of heat during cold New England winters, but also to ensure public safety and health throughout the region. Fuel Assistance recipients are also eligible for the Weatherization Assistance Program (WAP), a program that helps participating households stretch their fuel assistance dollars, as well as other efficiency programs.
The Massachusetts Association of Community Action’s 23 private, non-profit human service and advocacy organizations work to administer key anti-poverty programs in every city and town in the Commonwealth. These organizations serve approximately 600,000 low-income people annually, more than half of them with incomes below 125% of the federal poverty level.
For more than 50 years, Community Action Agencies have been on the front lines of addressing poverty — administering federal programs, federal community services and community development grants, and state funds. CAAs are economic engines in cities and towns across Massachusetts, providing communities with an annual infusion of over $500 million in total resources. CAAs generate at least twice that amount helping clients become self-sufficient and productive.