Highway Assistance Patrollers Honored For Acts of Heroism

by | Mar 15, 2017

BOSTON – Members of the Massachusetts Department of Transportation (MassDOT) Board, Transportation Secretary and CEO Stephanie Pollack, Highway Administrator Thomas J. Tinlin, MAPFRE Insurance CEO Alfredo Costello and MAPFRE Executive Vice President Patrick McDonald today honored Highway Assistance Patrol (HAP) operators Edgar J. Rodriguez and Michael Carroll for providing life-saving medical assistance while on duty last fall (Please see below photograph).

In November 2016, HAP Operators Rodriguez and Carrol responded to separate traffic incidents, assessed the situations upon arrival, and then performed CPR procedures and used Automated External Defibrillators that contributed to saving the lives of the individuals in distress.

“We commend HAP Operators Rodriguez and Carroll for their efforts to provide immediate medical assistance during these emergency situations,” said Administrator Tinlin. “Each and every day, our HAP Operators perform extraordinary work and help keep all who travel along our roadways safe. Today, we honor these two individuals for their outstanding work, quick thinking, dedication, and heroism.”

“I am very humbled to receive this great honor,” said HAP Operator Carroll. “All the HAP Operators, as well as MassDOT staff and personnel, and our partners in law enforcement and emergency services work tirelessly to help anyone in need on our roadways and it is a great honor to receive this recognition.”

“I am proud of our work to keep our highways safe and secure and I am honored to receive this award,” said HAP Operator Rodriguez. “I hope this award will inspire others to help people whenever they can and do their part to make a difference in any type of situation.”

For more information regarding the award recipients:

HAP Operator Edgar J. Rodriguez is a former U.S. Army Squad Leader who responded to an incident on I-93 southbound in Wilmington where a driver was pulled over onto the highway and required CPR and the use of an Automated External Defibrillator. Together with the Wilmington Police Department, HAP Operator Rodriguez performed this crucial medical assistance before other emergency service personnel arrived.

HAP Operator Michael Carroll responded to an incident on I-93 southbound in Woburn with an individual who required immediate medical assistance including CPR and the use of an Automated External Defibrillator. A Massachusetts State Police Trooper also administered Narcan as part of the medical assistance for this individual.

Submitted photo

HAP provides emergency roadside assistance, sponsored by MAPFRE Insurance, for motorists whose vehicles break down on our roadways. The patrols provide rapid response clearance of disabled vehicles and removal of road debris.

HAP consists of 35 vehicles patrolling Massachusetts’ most highly traveled roadways. A total of 30 HAP operators cover 26 patrol routes logging an average of 982,000 miles patrolled annually. HAP patrols interstates, assists motorists, and keeps highways safe by performing the services such as changing flat tires, fixing minor mechanical problem, providing minimal amounts of fuel, and providing emergency medical assistance.

HAP patrols routes in Metro Boston, Worcester, Springfield, and Cape Cod (seasonal) during peak coverage hours, Monday through Friday, 6:00 a.m., through 10:00 a.m., and 3:00 p.m., through 7:00 p.m. with extended hours on I-90 (the Massachusetts Turnpike) and extended holiday routes in heavy traffic areas. Additionally, Incident Response Vehicles assigned to Interstate 93, the Maurice Tobin J. Memorial Bridge, Ted Williams Tunnel, Sumner Tunnel and Callahan Tunnel patrol 7 days a week, 24 hours a day.

For more information on HAP, please visit: http://www.massdot.state.ma.us/highway/TrafficTravelResources/EmergencyRoadsideAssistance.aspx