Snow Storm Update 4:00 PM January 27th

The blizzard that is blanketing the state has resulted in snowfall accumulations of 25 to 30 inches in the Town of Auburn. Due to the extended length and magnitude of the storm and the volume of snow that we received, snow removal operations will continue throughout the night and well into tomorrow, Wednesday, January 28th.

The Governor’s travel ban remains in effect for Worcester County and in other areas in Massachusetts. Driving is still dangerous. We urge motorists to stay off the roadways.

Please note the following delays and cancellations:

• Auburn Public Schools are closed tomorrow, Wednesday, January 28th.
• All programs and events at the Lorraine Gleick Nordgren Senior Center are cancelled tomorrow, Wednesday, January 28th. Van Service is also cancelled tomorrow.
• Allied/Republic has cancelled trash collection for customers tomorrow, Wednesday, January 28th.
– Customers who had Tuesday pick up cancelled yesterday will be picked up next Tuesday, February, 3rd on their regular schedule. Tuesday customers will also have recycling picked up with their trash service next Tuesday, February, 3rd. The recycling pick up next week is for Tuesday customers only due to yesterday’s cancellation of service. Allied/Republic has offered that for Tuesday customers only, because trash and recycling are delayed until next Tuesday, there will be no trash blue bag requirement for overflow trash. Thus, excess trash that does not fit into the trash toter can be placed in a regular trash bag next to the trash toter.
– All remaining customers for the remainder of this week will be picked up one day later than regularly scheduled. Thus, Wednesday customers will have no trash or recycling pick up tomorrow. Wednesday customers will instead be picked up on Thursday, January 29th. Thursday customers will instead be picked up on Friday, January 30th. Friday customers will instead be picked up on Saturday, January 31st.

Additional updates will be posted later this evening on the Town’s web site, ACTV Channel 191, Radio AM 1610, and the Town’s social media sites at Facebook and Twitter.

The following important information is provided for residents and businesses:

• Dial 911 for emergency calls only. Please direct all non-emergency calls to Auburn Dispatch at 508-832-7777.
• To report a power outage, gas leak, or downed wires call National Grid at 1-800-465-1212. Outages can also be reported on National Grid’s web site at https://www1.nationalgridus.com/OutageCentralHub
• For general questions, electric and gas customers of National Grid can call Customer Service at 1.800.322.3223.
• To report any service related issues related to Verizon or to receive alerts, customers can call 1-800-VERIZON (1-800-837-4966).
• Verizon’s Small Business customers can visit http://www.verizon.com/bizoutage. Medium business and enterprise customers should contact their regular customer service centers or account teams.
• NSTAR customers can report a service interruption by using NStar’s “Report an Outage” online tool or by calling 800-592-2000. Information about current outages is also available on NSTAR’s Outage Map at http://www.nstar.com.
• To report a cable outage, contact Charter Customer Service at 1-888-438-2427.
• During the storm, residents can tune into the Town’s AM Radio Channel 1610 for storm related updates.
• Updates will also be posted on the Town’s website at http://www.auburnguide.com, ACTV Channel 191, and the Town’s social media sites on Facebook and Twitter.
• If an emergency shelter must be activated due to widespread outages and demand for sheltering, information will be provided via CodeRED, the Town’s web site, ACTV Channel 191, Radio AM 1610, the Town’s social media sites at Facebook and Twitter, and other media outlets.

Please be reminded:
• Do not park vehicles on the streets during the storm as this impedes snow clearing operations and emergency vehicles. Vehicles parked in the roadway will be towed.
• Do not leave trash bins in the street as it will hamper DPW and emergency vehicles.
• If you have a fire hydrant in front of your property, please shovel it to keep it clear for emergencies.
• If you use a generator, remember to keep it outside, well away from your home or garage.

Public safety is our main priority. We thank you for your cooperation.

Thank you.

Julie Jacobson, Town Manager
Roger Belhumeur, Emergency Management Director